Returns & Exchanges

At X Planet Games, we want you to be completely satisfied with your apparel and gear, which is why we offer a 30-day hassle-free return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.